Since the demise of apartheid in 1994 South Africa has undergone tremendous transformation, both political and societal. Evidence of this is the constitution, which was adopted in 1996 and is considered to be one of the most progressive in the world. Its essence is rooted in the qualities of equality and diversity. Yet, despite the inclusive nature of changes made to the constitution and related legislation, the South African Standard (SABS 0400), in particular Part S 'Facilities for disabled persons', remains a discouragingly exclusive document. This article documents the inclusive nature of South Africa's new constitution and related legislation against which context Part S of SABS 0400 is critically appraised. Research is conducted by means of a literature review, an interview with the South African National Standard (SANS) technical advisor and questionnaires; thereafter, the pertinent documentation is critically analysed. Finally, recommendations are made in an endeavour to achieve a built environment that is rightly inclusive.