English: Internationally, universities are increasingly seen as being part of the wider community,
which has an impact on academic workload. This paper explains the importance
of a model for investigating such academic workloads. Quantifying and reporting
workloads are complex tasks. Despite this complexity, the model developed at the
University of the Witwatersrand’s School of Mining Engineering gives some insight
into the three main components of academic workload, namely lecturing, research
and administrative services. Today there is a better understanding of the meaning of
workload, the problems to consider when quantifying workloads, the relationship
between workload and performance and the issues to consider for staff development.
This perspective concludes with lessons learnt over a five-year period.