English: The purpose of this article is to introduce the development of the Regional Spatial
Profiler – a spatial information and modelling platform – for the Department of Science
and Technology. Based on the steps set out in action research, this platform is aimed
at strengthening spatial planning at a regional scale by providing accessible and
comparable spatial information (of current and past trends) to planning practitioners
in government. To ensure that the Profiler met the requirements and expectations
of users, and would be used by practitioners, its user-interface and future content
requirements were developed using four living laboratories (living labs): the Cape
Winelands, Ugu and Amatole District Municipalities, and Mangaung Local (now
Metro) Municipality. Municipal participants and project team members believed that
a living-lab process was the appropriate way to develop the Profiler and experienced
the living-lab Profiler as a positive initiative; however, due to time, budget and
technical constraints, it was a temporally – specific and fragmented project initiative.
What would be required in future project phases would be a longer time frame and
continued user involvement in multiple project phases.