English: Construction project managers in the built environment come from various
backgrounds and knowledge bases; therefore, the project managers’ project
management set may differ. The type of knowledge required to improve CPD
training of project managers thus needs to be determined. This would raise
the knowledge levels needed for built environment project managers. The
aim of this article is to determine the knowledge needed for the successful
management of projects within the built environment.
Industry-specific guidelines for construction project management (PMBOK and
SACPCMP) were obtained and analysed. Expert interviews were conducted
with experienced specialists (n=10) who held a senior managerial position
within project management in the built environment. A case study and email
questionnaires (n=40) were also analysed to determine the type of knowledge
required. Data analysis was done using Microsoft Excel 2003®.
Three areas of knowledge were identified, namely project management
knowledge, industry-specific knowledge and knowledge through experience.
Of these, industry-specific knowledge was considered the most important,
although all three were very important. Project management knowledge areas
essential to project managers included the nine PMBOK knowledge areas
from the PMI PMBOK guide, 4th edition 2008, four additional PMI Construction
extension to the PMBOK areas, experience as well as built environment-specific
knowledge. This study was limited to the nine knowledge areas and did not
include stakeholder management as the tenth area. The results from all three
test methods (interviews, questionnaires and a case study) indicated that
knowledge was essential for effective leadership, trust and communication
within a project. Without knowledge, these organisational factors were
compromised and project success could be negatively affected. It is concluded that the knowledge needed for the management of projects
within the built environment had to include industry-specific knowledge
pertinent to the built environment. The knowledge required does not currently
appear in a single document, and it is recommended that a new document or
set of required skills be established.