The advances in technology hold great
potential for helping the South African government
respond to its challenges namely, better service
delivery, better procurement, efficient working and
better communication with citizens and businesses.
The implementation of eGovernment initiatives is
taking place on many fronts and in many ways in
South Africa. Through the implementation of an
egovernment initiatives, the South African
government aims to provide higher quality & faster
service to the public. This article provides a broad
overview of eGovernment policy initiatives
undertaken by the South African government. It
highlights the successes and the challenges of
egovernance. It also maps out a way forward.